Family Violence Court Whangārei - Tai Timu Tai Pari Feedback (Wrap-around Service) - Page 1 of 3 - Ministry of Justice

Family Violence Court Whangārei - Tai Timu Tai Pari Feedback

1. How did you hear about the service?

(Required)

If you responded with other, please state where

2. In relation to the service, were you well informed?

(Required) 1 - Not well informed 2 - Informed 3 - Somewhat informed 4 - Well informed 5 - Very well informed

3. How could we better inform you? Please include what types of communication best suit your needs

4. How well informed have you been kept on any changes throughout the test and learn phase?

(Required) 1 - Not well informed 2 - Informed 3 - Somewhat informed 4 - Well informed 5 - Very well informed

5. How would you describe your experience of the service in a few words?

(Required)

6. On a scale of one to five, did the service meet your expectations?

(Required) 1 - Did not meet my expectations 2 3 4 5 - Exceeded my expectations

7. Based on your understanding of the service, could you please describe any inconsistencies you experienced?

8. How would you rate your experience engaging with the service provider?

(Required) 1 - Very poor 2 - Below average 3 - Average 4 - Above average 5 - Excellent

9. How likely are you to recommend the service to court participants?

(Required) 1 - Very unlikely 2 - Unlikely 3 - Neutral 4 - Somewhat likely 5 - Very likely

10. To what extent do you believe your court participants are benefiting from this service? Please provide your answers below on a scale from one to five

(Required)

11. Any other comments?