Annual Interpreter Services Satisfaction Survey 2025

Overview

This survey seeks your feedback on two important court services: 

1) Communication assistance 

2) Interpreters 

The communication assistance service is available to ensure that participants who experience communication difficulties have help to overcome barriers to access justice. 

The interpreter service ensures that participants have access to justice in their preferred language. 

The first part of the survey will specifically ask about communication assistance while the second part will ask specifically about interpreters. 

If you worked with more than one communication assistant or interpreter, please respond to the relevant questions based on your overall experience - please consider all interpreters or communication assistants you interacted with when answering.

Your feedback will be used to monitor service delivery quality and drive ongoing improvement. 

We intend to run this survey annually or as is practical, to measure changes over time.